Shipping Information

Shipping costs are calculated based on the merchandise total on the shopping cart page after discounts have been applied. Use the delivery chart below to calculate shipping charges to each delivery address. We ship orders as received and will notify you of any unexpected delay. Items are charged to your credit card as shipped, but all items may not be shipped at the same time or in the same package. Shipping charges for the entire order are billed one time when the first item is shipped.


Standard Shipping:  UPS Ground (typically 3-4 business days)
Order Amount
United States
Canada
$0 - $25.00
$7.95
$24.95
$25.01 - $50.00
$8.95
$25.95
$50.01 - $75.00
$11.50
$28.50
$75.01 - $100.00
$13.50
$30.50
$100.01 - $150.00
$16.50
$33.50
$150.01 - $250.00
$18.50
$35.50
$250.01 - $350.00
$20.00
$37.00
$350.01 +
$25.00
Please call our customer service department at
1-866-945-6897

* PLEASE NOTE: All orders over $500 will ship with signature required. *


Express Delivery
* Please Note: We are temporarily unable to offer express delivery (Next Day Air or 2nd Day Air). Only standard shipping is available at this time. We apologize for the inconvenience. *


Need to get a package there faster? Choose one of the following express delivery service options:
  • UPS 2nd Day Air (Afternoon Delivery, second business day) - $11.95 in addition to standard shipping charges.
    • Orders placed before 1 PM EST will be delivered in two business days. Orders placed after 1 PM EST on Wednesday will not receive guaranteed delivered until Monday of the following week. UPS does not provide weekend delivery with this service. Please see the chart below.
  • UPS Next Day Air (Afternoon delivery, next business day) - $17.95 in addition to standard shipping charges.
    • Orders placed before 1 PM EST will be delivered the next business day. Orders placed after 1 PM EST on Thursday will not receive guaranteed delivered until Monday of the following week. UPS does not provide weekend delivery with this service. Please see the chart below.

Express Delivery for orders placed on SmithsonianStore.com is only available to addresses within the United States.

We regret that express delivery is not available for all items. To verify availability or to check if the product is in stock, call Customer Service at 1-866-945-6897.

Orders Placed Before 1 PM EST on:
Orders Shipped via UPS Next Day Air will arrive on:
Orders Shipped via UPS 2nd Day Air will arrive on:
Sunday (all day)
Tuesday
Wednesday
Monday
Tuesday
Wednesday
Tuesday
Wednesday
Thursday
Wednesday
Thursday
Friday
Thursday
Friday
Monday
Friday
Monday
Tuesday
Saturday (all day)
Tuesday
Wednesday
International Shipping

At this time, Smithsonian Store can only ship orders to the United States and Canada. We hope to be able to welcome orders from worldwide customers in the near future.

For orders to Canada

All duties, taxes, tariffs and VAT charges will be the responsibility of the package recipient. These charges and fees are determined by Canadian local government and custom agencies. The Smithsonian has no control over these charges and can not determine the amounts in advance.

Additional shipping charges may be required on large orders and on rural area addresses designated by the shipping carrier. We will contact you prior to shipping the order for authorization. Some items are restricted by law for shipment outside of the U.S. In this instance, we will contact you.

All orders require a phone number and street address for delivery.



Jewelry Shipping

Most jewelry items ship via UPS Ground Standard Shipping. However, to provide you with better service, we ship all jewelry items valued at $350.00 or more via UPS 2nd Day Air shipping, signature required, at no additional charge to you. Since you pay only the Standard Shipping charges, no Express Delivery fee will appear in your shopping cart. (Please Note: We are temporarily unable to offer express delivery (Next Day Air or 2nd Day Air). Only standard shipping is available at this time. We apologize for the inconvenience.) Express Deliveries to rural routes, postal boxes or general delivery addresses may not be available.

If your order includes jewelry and other merchandise, the non-jewelry items will generally ship via Standard Shipping unless you select and pay for an express delivery option.



Multiple Shipping Addresses

At SmithsonianStore.com, you can send gifts to multiple addresses by taking advantage of our "more than one address" feature in the shipping portion of the checkout process. During checkout you will be shown each individual product in your order, and you will have the option to send each item to the billing address or to another address of your choosing. If you are registered and logged in on SmithsonianStore.com, you will also be able to select from your list of saved addresses.

You also always have the option to select which shipping method you want for each destination: Standard, UPS 2nd Day Air or UPS Next Day Air. (Please Note: We are temporarily unable to offer express delivery (Next Day Air or 2nd Day Air). Only standard shipping is available at this time. We apologize for the inconvenience.)

You will be charged shipping to each delivery address, based on our delivery chart.

If you prefer to place your order via phone, fax or mail, we can split an order for shipment to more than one address for those orders. To place an order via our toll-free number, please call 1-866-945-6897.