If You Send Us Personal Information
SE's websites only will collect personal information which you knowingly and voluntarily provide by, for example, sending emails, completing membership forms, registering for accounts, responding to surveys or ordering merchandise. If you provide us with personal information, we normally will respond to your inquiry, request, or order.
We also may contact you to provide information about Smithsonian activities, programs, membership and development opportunities, products, and special events that may interest you. Please note that if you purchase goods from the SmithsonianStore, you will automatically receive emails about new products, special offers, sales, and other promotions that may be of interest to you. In such cases, we may share limited personal information that we have collected from you, including personally identifiable information, so that SmithsonianStore.com or our trusted partners may contact you with offers that may interest you. Additionally, we may occasionally combine your personal information with information from other third parties to enable us or our third party partners to provide you with a more personalized marketing experience. You will always be provided an opportunity to opt-out of all such communications, and you may unsubscribe from such communications at any time.
When we send you information by email, you always will have an immediate opportunity to decline further communication. Please use the contact specified in the email so that we can remove you from the list that contains your name. If you are uncertain about whom to contact, you may contact our webmaster at SmithsonianStore@si.edu.
SE uses outside vendors to provide certain services on our behalf, such as e-mail distribution, order fulfillment, and shipping. These third-party vendors will have access to the information needed to perform their functions but may not use that information for any other purpose. On occasion, SmithsonianStore.com may rent or exchange select customer name and address information with other online sales organizations. You will be notified of any such sharing and provided an opportunity to opt out.
SE may offer opportunities for you to opt-in to receive information from non-Smithsonian entities. If you opt-in, you may receive correspondence from these organizations on programs, products, or services that might interest you. If you decide to opt-out of receiving any further correspondence from a non-Smithsonian entity, please correspond directly with that business or organization to be removed from their mailing list.
Otherwise, we will not share your name or information outside the Smithsonian unless you affirmatively authorize us to do so by opting-in.
Information Collected and Stored Automatically
If you visit our website, we automatically gather and store the following information about your visit so that we can track the use of our website in order to make improvements. This information is stored and used in aggregate form only, and is not used to contact you personally:
- The IP address from which you access our website
- The name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account)
- The type of browser and operating system used to access our website
- The date and time you access our site
- The pages, files, documents and links that you visit
- The Internet address of the website from which you linked to this website
Children and Privacy
SE is concerned about protecting children's privacy. We do not collect personally identifiable information from children. If a visitor known to be a child (under the age of thirteen (13)) sends an email to Smithsonian magazine, we only will use it to respond to the writer and not to create profiles or otherwise retain the information.
We take reasonable precautions to ensure that all credit card transactions that occur on SE websites are secure. When you submit your credit card for any purchase, that transaction is encrypted using "Secure Socket Layer" (SSL) encryption to protect your credit card information. We monitor network traffic to ensure that our site remains available to all users and to identify unauthorized attempts to access, upload or change information or otherwise cause damage.
Unauthorized access is prohibited and punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.