Order by Phone:
1-866-945-6897

Customer Service

International Shipping

The Smithsonian welcomes orders from our worldwide customers via telephone, mail, fax and online.

For orders to Canada

All duties, taxes, tariffs and VAT charges will be the responsibility of the package recipient. These charges and fees are determined by the country’s local government and local custom agencies. The Smithsonian has no control over these charges and can not determine the amounts in advance.

Additional shipping charges may be required on large orders and on rural area addresses designated by the shipping carrier. We will contact you prior to shipping the order for authorization.

For orders to other countries

Telephone and online orders will be provided with the total cost for the order including required duties, taxes and shipping fees when the order is placed. For mail and fax orders, you will be contacted prior to the shipment with the total charge for the order. Our international shipping program provides the correct calculations for required duties and shipping costs for international shipments. All taxes and duties charged by the governments of the destination countries will be collected by the Smithsonian at the time of shipment.

General Information

All orders require a phone number and street address for delivery.

Some items may be too large or heavy to ship outside of the U.S. Some items are restricted by law for shipment outside of the U.S or by the destination country.

For mail and fax orders click here to download an order form.

Mail orders can be sent to: Smithsonian Catalog, PO Box 530, Louisiana, MO 63353-0530.

To reach us by telephone, call 1-866-945-6897 (within the U.S. or Canada) or 573-754-8664 (outside the U.S.) or by fax at 573-754-5290.

Any further questions may be directed to our Customer Service department at: smithsonianstore@si.edu.

List of Countries (Besides Canada) Accepting Online Orders From and Can Ship To:

Antigua and Barbuda
Argentina
Australia
Austria
Bahamas
Bahrain
Belgium
Brazil
Chile
China
Colombia
Costa Rica
Czech Republic
Denmark
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Finland
France
Germany
Greece
Guatemala
Honduras
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kuwait
Luxembourg
Macau
Malta
Mexico
The Netherlands
New Zealand
Norway
Panama
Philippines
Poland
Portugal
Saudi Arabia
Singapore
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
Uruguay
Venezuela
Cached: Tue Jul 07 11:24:53 EDT 2015